酒店內(nèi)受傷人員服務(wù)工作程序
酒店內(nèi)受傷人員的服務(wù)程序
Objectives目標(biāo)
xtoensurethattheinjuredteammemberisbeingtreatedwithmedicalattentionimmediately.
確認(rèn)受傷的成員是否正迅速的得到醫(yī)護(hù)。
xthelifeoftheinjuredteammemberissafeguardedthroughpromptaction.
受傷成員的生命通過迅速的行動得到保障。
PolicyStatement政策闡述
Itisthehotelpolicytoensurethatanyaccidentinvolvingateammemberistobehandledpromptlytosafeguardhislive.
該政策是旨在確保任何相應(yīng)的受傷人員得到迅速的生命保障措施。
Procedures程序
1.Onceanaccidentoccurs,theSecurityManagerorinhisabsencetheSecurityAssistantManagerisinformedimmediately.
一旦事故發(fā)生,將立即通知保安部經(jīng)理(不在時通知保安部經(jīng)理助理)。
2.Firstaidtobeappliedimmediatelywiththereadilyprovidedfirstaidbo*andequipment.
根據(jù)現(xiàn)有的初步救援箱和設(shè)備,先實施簡單的初步救助。
3.Arrangetosendtheinjuredtothenearestclinicorhospitalfortreatmentperhotelcar.
安排使用酒店車輛將傷者送到最近門診或醫(yī)院。
4.Theinjuredteammemberisbroughtdownthroughareasthatareatthebackofthehousetoavoidguestcontact.
傷員必須經(jīng)由酒店后門被送出,以免與其他客人的接觸。
5.AteammemberoftheSecurityDepartmentshouldbesummonedtoescorttheinjuredtothehospital,toactiononanydecisionormeasuresfortheinjured.
采取一切行動或措施,召集保安部員工護(hù)送傷者至醫(yī)院。
6.DepartmentHeadoftheteammember,LobbyAssistantManagerandSecurityDepartmenthastobeinformedimmediately.
部門負(fù)責(zé)人,大堂經(jīng)理助理和保安部經(jīng)理應(yīng)該立即被通知。
7.Informthefamilymemberoftheinjuredteammemberifhospitalizationisneeded.
通知傷者的家屬,去住院治療是否必要。
RecordthedetailsoftheaccidentintheLogBookformanagementreview.在記事日志上記錄事故細(xì)節(jié)。
篇2:酒店受傷客人服務(wù)工作程序
酒店受傷客人服務(wù)程序
Objectives
目標(biāo)
xtoensurethattheinjuredguestisbeingtreatedwithmedicalattentionimmediately.
確保受傷客人能夠立刻得到醫(yī)護(hù)。
xthelifeoftheinjuredguestissafeguardedthroughpromptaction.
通過及時的行動,保障客人生命安全。
PolicyStatement
政策闡述
Itisthehotelpolicytoensurethatanyaccidentinvolvingaguestishandledpromptlytosafeguardhislive.
此項政策旨在確保任何客人受傷時能夠迅速得到生命保障措施。
Procedures
程序
1.Onceanaccidentoccurs,theSecurityManagerorinhisabsencetheSecurityAssistantManagerisinformedimmediatelyaswellastheGuestServiceManager.
一旦緊急事件發(fā)生,保安部經(jīng)理(其不在時為保安經(jīng)理助理)和大堂經(jīng)理應(yīng)該被通知到。
2.FirstaidtobeappliedimmediatelywiththereadilyprovidedFirstaidbo*andequipment.
利用現(xiàn)有的初步急救箱和設(shè)備,立刻實施初步急救工作。
3.Arrangetosendtheinjuredtothenearestclinicorhospitalfortreatmentperhotelcar
篇3:酒店內(nèi)受傷人員服務(wù)工作程序
酒店內(nèi)受傷人員的服務(wù)程序
Objectives目標(biāo)
xtoensurethattheinjuredteammemberisbeingtreatedwithmedicalattentionimmediately.
確認(rèn)受傷的成員是否正迅速的得到醫(yī)護(hù)。
xthelifeoftheinjuredteammemberissafeguardedthroughpromptaction.
受傷成員的生命通過迅速的行動得到保障。
PolicyStatement政策闡述
Itisthehotelpolicytoensurethatanyaccidentinvolvingateammemberistobehandledpromptlytosafeguardhislive.
該政策是旨在確保任何相應(yīng)的受傷人員得到迅速的生命保障措施。
Procedures程序
1.Onceanaccidentoccurs,theSecurityManagerorinhisabsencetheSecurityAssistantManagerisinformedimmediately.
一旦事故發(fā)生,將立即通知保安部經(jīng)理(不在時通知保安部經(jīng)理助理)。
2.Firstaidtobeappliedimmediatelywiththereadilyprovidedfirstaidbo*andequipment.
根據(jù)現(xiàn)有的初步救援箱和設(shè)備,先實施簡單的初步救助。
3.Arrangetosendtheinjuredtothenearestclinicorhospitalfortreatmentperhotelcar.
安排使用酒店車輛將傷者送到最近門診或醫(yī)院。
4.Theinjuredteammemberisbroughtdownthroughareasthatareatthebackofthehousetoavoidguestcontact.
傷員必須經(jīng)由酒店后門被送出,以免與其他客人的接觸。
5.AteammemberoftheSecurityDepartmentshouldbesummonedtoescorttheinjuredtothehospital,toactiononanydecisionormeasuresfortheinjured.
采取一切行動或措施,召集保安部員工護(hù)送傷者至醫(yī)院。
6.DepartmentHeadoftheteammember,LobbyAssistantManagerandSecurityDepartmenthastobeinformedimmediately.
部門負(fù)責(zé)人,大堂經(jīng)理助理和保安部經(jīng)理應(yīng)該立即被通知。
7.Informthefamilymemberoftheinjuredteammemberifhospitalizationisneeded.
通知傷者的家屬,去住院治療是否必要。
RecordthedetailsoftheaccidentintheLogBookformanagementreview.在記事日志上記錄事故細(xì)節(jié)。