職位描述：

Jointheworld’sbestfoodtourasvotedbyTripAdvisor’sTravelerChoiceAwards!Wearelookingforafull-timetourguidetoregularlyleadourfoodtoursinChengduandmanagethescheduleofourotherpart-timeguides.

FluentEnglishandastrongabilitytobuildpersonalrelationshipswithguestsisrequiredforthisroleandmustbedemonstratedduringtheinterviewprocess.

LOSTPLATEFOODTOURS

WeofferculinarytoursinChina,CambodiaandUSAthattakegueststoeatauthenticfoodwherelocalseatwhilecreatinganunforgettableexperience.Thegoalisthateachguestisabletolearnaboutthefoodtheyareeatingwhilegettingataste(literally)forthelocalculture.Wedoallofthiswhileprovidingafunandprofessionalexperiencethatourguestswillrememberforever.WearecurrentlyrankedbyTripAdvisorasthe#1and#2foodexperienceintheWorld.

YOU

?ArepassionateaboutChinesecuisineandcan’twaittoshareitwithguestseveryday.

?Possessahighlevelofknowledgeaboutlocalcuisineandcraftbeverageslikebeerand

wine.

?HaveformalorinformalexperienceleadingtoursforEnglish-speakingguests,witha

provenrecordofconsistent5-starperformanceandfeedback.

?SpeakfluentChineseandEnglishwithlittleaccent.

?Displayastrongabilitytoreadandunderstandgueststhroughunspokencueslikebody

language,toneandbehavior.Youthinkquicklyonyourfeetwhilemakingadjustments

tocreateapersonalizedexperienceeverytime.

?Areacaptivatingstorytellerthatisabletotransformrehearsedinformationintostories

anddescriptionsthatengageguestsandcapturetheirattention.

?Cantransformrepetitiveactionsintouniquememorieseverytime.Havetheabilitytofollowdetailedprocessesandinstructionswhilerememberingfacts,storiesandtasks.

?Motivatepeersbysharingyourexpertiseandcoachingthemtoimprovetheirperformance.

RESPONSIBILITIES

?LeadsmallgroupsofEnglish-speakingguests(under15people)on4-hourfoodtours,4-6timesperweek.

?Communicatingandarranginglogisticswithfoodtourvendorsanddrivers.

?Maintainperfectcustomerfeedbackand5-staronlinereviews.

?Useouronlinetoolstoscheduleyouandpart-timeguidestoalltoursinChengdu.

?Researchandprovidecustomizedtoursregardinguniquecustomerrequests.

?Trainpart-timeguidesusingourstandardtrainingprocess.

?Constantlyunderstandyourperformancebyreviewingdatadrivenfeedbackand

targets.

?Ensureyouandotherpart-timeguidesareavailabletoruntoursdaily,including

weekendsandpublicholidays.

?Othertour-relatedtasksasrequested.

PERKS

?Regularon-the-jobtraininganddevelopmentprovidedbyourtieredtrainingprogram.

?Flexibleworkingenvironmentandtime-offpolicy.

?Afun,openandinternationalenvironmentwhereyourideasmatterandyourhardwork

isrewarded.

HOURS&COMPENSATION

?Consistentmonthlycompensationbasedonexperience.

?Targetdrivenbonusesbasedonresults(afterprobation).

?Customergratuitiesareyourstokeep!

?Weekendsandpublicholidayswillberequiredoccasionally.

?Annualbonusandsalaryincreasebasedonperformance.

TOAPPLY

oAprofessionallywritten(inEnglish)summaryofyourtop3favoritefoodsinChengdu.Pleaseprovideadescriptionofwhatthefoodis,whyyoulikeit,andwhyyouwouldrecommendittoguests.

篇2:G旅行社導游部經理崗位職責說明書

旅行社導游部經理崗位職責說明書

姓名:

崗位:導游部經理

班次:

直接上級:副總經理

直接下級:導游員

工作時間:

工作職責:負責導游人員的日常管理和調遣

工作原則:公正公平,以人為本

工作內容:

1、負責導游日常管理體系的建立和規范并監督執行;

2、負責導游日常招聘、錄用及培訓工作,建立導游信息檔案;

3、負責導游關于公司政策方面的咨詢,幫助解決實際困難;

4、負責協調處理旅*程中發生的重大問題和突發事件;

5、負責制定本部門的工作目標和計劃,并組織實施,指導、協調、監督和評估;

6、負責組織實施導游人員專業技能培訓和政策輔導;

7、努力開發當地旅游資源,旅游產品,不斷擴大業務范圍及業務量;

8、團隊返回后,督促導游人員及時辦理財務清算及其相關手續;

9、完成上級安排的其它工作。

篇3:烏鎮景區導游員職責

烏鎮景區導游員崗位職責

(1)認同公司企業文化,思想積極,有上進心,工作態度認真,熱愛本職工作;

(2)根據部門規章制度、操作流程完成日常工作;

(3)規范著裝,儀態端莊,配證上崗,保持良好的自身形象;

(4)遵守各項規章制度,積極完成領導分配的各項工作任務;

(5)配合景區其他崗位工作人員做好游客提醒和秩序維護工作;

(6)掌握工作中主動性,積極做好公司產品銷售、景區活動推廣宣傳推薦。