服務程序對話

服:歡迎光臨西餐廳!welcometohappyhour

服:先生/女士,請問幾位呢Tableforhowmanypeople,please?

服:里邊請!thiswayplease/這邊坐好嗎wouldyouliketosithere?

/不好意思滿座了,請稍等一下好嗎Sorry,.theseatisnotavailablenow.pleasewaitamomet./您請坐!Sitdownplease!

服:這是我們的菜單,請看一下!Heresourmenu,sir/madam.

服:請問現在可以為您點菜了嗎MayItakeyourordernow,sir/madam

服:先生/小姐,要來點什么餐品Whatwouldyouliketohave?

客:有什么好吃的whatisspecialhere

服:西餐最有特色,來份黑胡椒牛排怎么樣

Westrenfood,whataboutablackpepperbeefsteakpackage?

客:好的,就來一份吧。Ok.Ineedone

服:好的,那先生您呢Ok.whataboutyou,sir?

客:來份丁骨牛排吧!IwantaT-bonebeefsteak.

服:祝您用餐愉快!Haveagoodmeal

客:小姐,結帳!多少錢Waitress,check-out,howmuchisit?

服:一共63元,謝謝!稍等會找您零錢!sixtythreeyuanplease,thankyou.Iwillgivechangebacktoyoulater.

服:找您37元。Return37yuan

客:謝謝!Youarewelcomed

服:請走好,歡迎您下次光臨!Takecare,Welcometohaohengshijiaagain

服:好的,請問牛排要幾分熟Howwouldyoulikeyourbeef?

客:黑胡椒牛排要5分熟,丁骨要全熟,謝謝!Blackepepperbeefsteakmediumrare.T–bonewelldone.Thanks.

服:好的,要加什么醬汁的Ok,Andwhatkindofsaucewouldyoulike?

客:黑胡椒汁,香草各一。Blackepeppersauceandvanilasauce.

服:還要來點什么喝的飲料嗎Whatwouldyoulikesomethingtodrink?

客:來瓶青島啤酒,一杯奶茶。OnebottleQingDaobeer.Onecupofmilktea.

服:好的,啤酒要冰的嗎奶茶要熱的還是冰的Ok.Icebeerornormalone?

Hotmilkteaoriceone?

客:是的,要冰的。Iceone.

服:好的,請稍候!Ok,waitamomentplease!

客:請問衛生間在哪里wherecanIwashmyhands?/whereisthetoilet?

服:直走往左拐/請跟我來吧!Followmeplease!

客:謝謝!Thankyou!

服:這是……(紅茶、湯、沙拉、面包、牛排),請慢用!

Here`syour(tea/soup/salad/brdad/beef).Enjoyyourmeal,sir/madam!

客:小姐,我的牛排怎么還沒有來Waitress,whencanIhavethebeefsteak?

服:很抱歉,我馬上去催,請稍候片刻!Sorry,I`mgoingtocheckitoutnow.onemoment,please.

客:小姐,牛排是不是太生了waitress,thesteakisalittletenderforme.

服:很抱歉,幫您加熟一點好嗎Sorryforthat.MayIhelpyoutoheatit?

客:謝謝!Thankyou

服:請問幾位覺得食品合口味嗎

Howisyourdinner?houisyourmeal?

客:小姐,來點紙巾。/加點茶!/加碗米飯waitress,Ineedsomepapertowel./moreteaplease/morericeplease.

服:好的,馬上來!Ok,Itiscoming.

服:不好意思,打擾了,這個餐具可以幫你撤走嗎E*cusme,mayItakethisaway?

服:祝您用餐愉快!Haveagoodmeal

客:小姐,結帳!多少錢Waitress,check-out,howmuchisit?

服:一共63元,謝謝!稍等會找您零錢!sixtythreeyuanplease,thankyou.Iwillgivechangebacktoyoulater.

服:找您37元。Return37yuan

客:謝謝!Youarewelcomed

服:請走好,歡迎您下次光臨!Takecare,Welcometohaohengshijiaagain

篇2:洗衣服務英語口語對話試題

洗衣服務英語口語對話試題

英語口語考試來了,同學們加油呀!祝同學們取得好成績!

DialogueA

(E*plainingHowtoGettheService)

(A:RoomAttendantB:Guest)

A:E*cuseme.Haveyouanylaundry?Thelaundrymanisheretocollectit.

B:No,notnow,thankyou.

A:Ifyouhaveany,pleasejustleaveitinthelaundrybagbe-hindthebathroomdoor.Thelaundrymancomesovertocollectiteverymorning.

B:Thankyou.

A:Pleasetellusornotifyinthelistwhetheryouneedyourclothesironed,washed,dry-cleanedormendedandalsowhattimeyouwanttogetthemback.

B:Isee.Whatifthereisanylaundrydamage?Iwonderifyourhotelhasapolicyondealingwithit.

A:Insuchacase,thehotelshouldcertainlypayforit.Theindemnityshallnote*ceedtentimesthelaundry.

B:Thatsoundsquitereasonable.Ihopethere'snodamageatall.

A:Don'tworry,sir.TheLaundryDepartmenthaswidee*perienceintheirwork.

B:Allright.Thankyouforyourinformation.

A:Notatall.

DialogueB

(E*pressService)

(A:LaundryclerkB:MrsBell)

A:WhatcanIdoforyou?

B:Couldyousendsomeoneupformylaundry,please?Room908,Bell.

A:Certainly,MrsBell.Avaletwillbeupinafewminutes.

B:Good.IalsohaveasilkdresswhichIdon'tthinkiscolor-fast.Willthecolorruninthewash?

A:We'lldry-cleanthedress.Thenthecolorwon'trun.

B:You'resure?Good!Andtheliningofmyhusband'sjackethascomeunstitched.Itmighttearoverfurtherwhilewashing.

A:Don'tworry,madam.We'llstitchitbeforewashing.

B:That'sfine.Now,whencanIhavemylaundryback?

A:Usuallyittakesabouttwodaystohavelaundrydone.Butwouldyoulikee*pressserviceorsame-day?

B:Whatisthedifferenceinprice?

A:Wecharge50%morefore*press,butitonlytakes5hours.

B:Andforsame-day,willIgetthedressandskirtbackthisevening?

A:Yes,madam.Alldeliverieswillbemadebeforesi*o'clock.

B:I'llhavee*pressthen.

篇3:接待賓客英語基本對話句型培訓

接待賓客英語對話句型

1.四種基本句型

正式的英語,疑問句只有下列四種句型:

MayI~?我可以~嗎Couldyou~?您可以~嗎

Wouldyou~?您愿意~嗎ShallI~?我可以~嗎

這四種句型被廣泛地應用在業務應對上。用法如下:

(1)、自己想做某些事情時,用MayI~?想問不知道該不該問的問題時,用MayIknow?

MayIhaveyourname,please?

請問貴姓

MayIhaveyourcheckouttime,please?

請問您什么時候結帳退宿

MayIseeyourpassport,please?

我可以看一下您的護照嗎

(2)、有求于客人時,用Couldyou~?

Couldyoufillouttheform,please?

請填寫這張表格好嗎

Couldyouwritethatdown,please?

請寫下來好嗎

Couldyouholdtheline,please?

請不要掛斷電話好嗎

以上這類情況如果用Wouldyou~?來問,就變成上級對下級說話的口氣,帶有質問對方的意思,不適合酒店服務人員使用,所以應特別留意。

(3

幼兒園食品安全應急預案