常用句子

May?I?help?you?sir我可以幫你嗎,先生

How?many?pieces?of?your?luggage?sir你有多少件行李,先生

Are?these?your?luggage這些是您的行李嗎

Is?this?everything,?sir?這是全部東西嗎,先生

Let?me?help?you?with?your?luggage.?讓我來幫您拿吧。

I?will?take?care?of?your?luggage.?我會照看您的行李的。?

Just?moment?please,?sir.?I'll?bring?them?to?you?right?away.?等一會兒,先生。我馬上送來。?

The?bellman?will?show?you?to?your?room,?sir.?先生,行李生會送您到房間的。?

Here?is?your?room?key.?給您房間鑰匙。?

You?may?leave?your?luggage?in?the?Concierge.?您可以把行李放在禮賓部。?

Would?you?like?to?leave?your?luggage?here您要寄存行李嗎?

Don’t?worry,?your?luggage?will?be?sent?up?at?once.?別擔心,您的行李很快就會送上去的。?

May?I?know?your?room?number您能告訴我您的房間號嗎?

May?I?have?a?look?at?your?room?card我可以看一下您的房卡嗎?

Do?you?mind?if?I?put?your?luggage?here我把您的行李放在這里好嗎?

Please?sign?your?name?here.?請您在這里簽名。?

Would?you?like?me?to?call?a?ta*i?for?you?你需要我為你叫一輛出租車嗎?

About?60?minutes?by?ta*i?from?here?to?Airport.?從這里到機場大概需要?60?分鐘。?

I'm?sorry?to?have?kept?you?waiting.?對不起讓你久等了。?

Would?you?tell?me?your?phone?number您能告訴我您的電話號碼嗎?

After?you,?please./?You?first,?please.?你先請。?

This?way,?please?這邊請。?

Is?there?anything?else?I?can?do?for?you?您還有什么事要我做嗎?

I’ll?send?the?luggage?up?by?another?lift.?我乘另一部電梯把行李送上去。?

Here?we?are,?sir,?room?1101?先生,1101?房到了。

一.對客提問方式

1.?自己要做什么事時,就使用?May?I?~?

May?I?have?your?name,?please請問尊姓大名?

May?I?have?your?check-out?time,?please請問您什么時候結帳離開?

May?I?see?your?passport,?please請讓我看一下您的護照好嗎

2.?麻煩客人時,可使用Could?you?~

Could?you?fill?out?the?form,?please請您填寫這張表格好嗎?

Could?you?write?that?down,?please請您寫下來好嗎

Could?you?hold?the?line,?please請不要掛電話好嗎?

3.?詢問客人的喜好或是做什么時,可使用?Would?you?~?

Would?you?like?tea?or?coffee請問您要喝茶還是咖啡?

Would?you?like?to?take?a?ta*i請問您要搭計程車嗎?

Would?you?mind?sitting?here請問您介意坐在這里嗎

When?would?you?like?to?visit?Da?Liang請問您想要何時參觀大良?

When?would?you?like?to?have?lunch請問您想在哪里用餐?

What?time?would?you?like?to?eat請問您想何時用餐?

Who?would?you?like?to?contact請問您想和誰聯絡?

Which?kind?of?room?would?you?prefer請問您喜歡哪一種房間?

How?long?would?you?like?to?stay請問您要逗留多久?

How?many?tickets?would?you?like?to?buy請問您要買幾張票?

4.?在提供建議協助、征求意見時,可使用?Shall?I?~?或?Would?you?like?me?to?do?~?

Shall?I?draw?the?curtains請問需要我把窗簾拉上嗎?

Shall?I?draw?you?a?map請問要我為您畫一張地圖嗎?

Shall?I?make?the?reservation?for?you請問要我為您安排預約嗎?

篇2:某酒店禮賓部英語

禮賓部

基本句型

MayItakeyourluggageforyou?

我來幫您拿行李,好嗎

Justamoment,please.I’llbringaluggagecart.

請稍等一下,我去推一輛行李車來。

Don’tworry,sir.Yourluggagewillbesentupatonce.

先生,別擔心,您的行李很快就會送上去的。

Whenyoucheckout,pleasecallnumber32andwe’llhelpyouwithyourluggageimmediately.

如果您要離店,請打電話32,我們會馬上幫您運送行李的。

Howmanypiecesofluggagedoyouhave?

請問您有幾件行李

Twosuitcasesandonebag.Isthatright?

兩只箱子和一個包,對嗎

I’llshowyoutotheFrontDesk..Thiswayplease.

讓我帶您去總臺,請走這邊。

Isthereanythingvaluableorbreakableinyourbag?

您包里有貴重或易碎物品嗎

MayIhaveyourroomkey,please.

請把您房間的鑰匙給我好嗎

Mostta*idriversdonotspeakEnglish.ItishelpfulifyouhaveyourdestinationwritteninChinese.

大多數出租車司機都不會英語,把您要去的目的地用中文寫下來,會給您不少幫助。

Whenyoureturntothehotel,pleaseshowthishotelcardtotheta*idriver.

當您要返回酒店時,請向出租車司機出示一下酒店名片。

Accordingtoregulation,wedon’tacceptfood,combustible,valuableandbreakableobjects.

根據規定,食品、易燃品、貴重物品和易碎品都不給予保管。

Isthisthecorrectnumberofbags?

您的行李數目對嗎

篇3:禮賓部英語培訓

禮賓部Concierge

行李生Bellman/Bellboy

門童Doorman

行李Luggage/Baggage

行李架Luggagerack

行李存放處LuggageDepository

行李車Baggagetrolley

司機Driver

導游Tourguide

電梯Elevator

洗手間Toilet

機場Airport

火車站Railwaystation

商場Shoppingcenter

超市Supermarket

小費Tip

雨傘Umbrella

接機服務Pick-upservice/Limousineservice

行李寄存Checkbaggage

叫早服務Morningcall

貴重物品Valuables

易碎物品Fragileobjects

自助早餐Buffetbreakfast

往前直走Straighton

常用詞匯

五星級酒店Five-starhotel

前廳部Frontofficedepartment

總臺Reception/Frontdesk

總機Operator/Servicecenter

商務中心Businesscenter

票務Ticketservice

游泳池Swimmingpool

西餐廳Westernrestaurant

中餐廳Chineserestaurant

大堂吧Lobbylounge/醫務室ClinicRoom

桑拿Sauna/按摩Massage/美容廳Beautysalon

多功能廳/會議室PowerlongMulti-FunctionHall/Meetingroom

停車場Parkinglot

總經理Generalmanager/經理Manager

大堂副理Assistantmanager[AM]

賓客關系主任Guestrelationofficer[GRO]

主管Director/領班Supervisor

樓層服務員Roomboy/Roomwaiter

總臺接待Receptionist/維修人員Repairman

換錢changemoney

明信片postcard

洗衣袋Laundrybag

小心輕放HandlewithCare/請勿倒立KeepTopSideUp