韓語技術支持隆基信息技術大連大連隆基信息技術有限公司,隆基信息,隆基信息技術大連,隆基工作職責描述:

1、韓國客戶辦公系統helpdesk支持

2、韓語電話軟硬件技術支持

3、軟硬件故障排查

4、未知故障技術升級

5、遠程連接技術支援

韓語口語熟練,能夠無障礙溝通,熟練使用韓語敬語,熟悉韓語郵件書寫格式,可以接受應屆生,對工作經驗無要求。

工作經歷或技術背景:

1、熟悉Windows操作系統的應用、維護、管理

2、有韓語客戶電話技術支持經驗優先

4、具備優秀的問題處理能力

6、對工作態度積極且有良好團隊合作精神,具備較強服務意識和良好的客戶溝通能力

7、能夠承受一定工作壓力。

篇2:（韓語）云技術售前工程師經理總監職位描述與崗位職責任職要求

職位描述：

*職位地點大連

*需要韓語精通，有對韓項目經驗或韓國留學經驗為佳

*熟悉至少一種IT技術（開發或網絡等）

*2年以上經驗都可以；

其他詳細情況請參考如下：

ThisvacancyisforahighlytalentedindividualtojoinOracle’sJAPACTechnologySalesConsultingCentres,deliveringPre-Salesservicestocustomersviavideo,telephoneandinteractivedigitaltools.

ThemainresponsibilityoftheCloudPlatformSalesConsultantistosecureOraclesolutionselectionthroughapreeminentengagementwithourcustomers.TheywillassistSalesRepresentatives,SalesConsultantsandPartnerstodrivethesalesofOracleIaaSandPaaSofferingsacrossSouthKorea.YouwillgettoworkwithourCustomerstoaddresstheirbusinessrequirementsbydeployingbestinclassOracleCloudsolutions.

KEYRESPONSIBILITIES:

?Deliveranoutstandingcustomerexperience

?Maintainup-to-dateknowledgeandexpertiseinOracleSolutionsdeliveringfocusedOracleSalesConsultingexpertisetohelpourcustomersunderstandthevalueofOracle’sSolutions

?Developcustomer-specificvaluepropositionshighlightingbenefitsanddifferentiatorsofOracle

?CreateanddelivercustomerpresentationsthatarticulateOracle’sSolutionsandtheirvalueassociatedtocustomer’srequirements

?Buildanddelivercompellingcustomerdemonstrationstocontributetosalessuccess

?RepresentOracleatonlinemarketingeventsrelevanttotheindustry

?OwnthefunctionalandtechnicalresponsestotenderswithhelpofthebroaderSalesConsultingteam

?CollaborateonCustomeropportunitieswithOracleSales,Pre-SalesandProductManagementcommunities.

CandidateProfile:

Thesuccessfulcandidateshouldhave:

?FluentKoreanspeakingcapabilityandworkableEnglishlevel

?Asolidunderstandingof:

-CloudmarketplaceandtheOracleCloudofferingsportfolio,aswellasspecificsofsellingandconsumptionofcloudservices

-Volumesalesbackgroundandexperiencedrivingprogrammaticcustomerengagementsthrough1:manyformats

-Strongabilitytobridgebusinesssidewithtechnicalside,articulatingbusinessvalueandbenefitsofdifferenttechnologysolutionsintermsofTCO&ROI–Credibilityatalllevels–externallyandinternally,includinglinesofbusinessandCXOs

-Knowledgearoundareassuchassoftwaredefineddatacenters&networks,nativecloud&mobileapplicationsdevelopment,migrationofOracle&non-Oracleworkloads,VMW&KVM,application&dataintegration,bigdataanalytics,cloudSecurityetc.

-Oracle’sProductandSolutionOfferingsandBusinessStrategy

-TalentManagementandProfessionalDevelopment

?CustomerEngagementSkills:

-Workexperienceinasimilarroleisanadvantage

-Excellentcommunicationskills,abletoarticulatemessagesveryclearly.Youareastoryteller

-Customerfocus:youwon’tbesatisfieduntilthejobisdonetotherightqualityforourcustomers

-Abilitytoworkin(virtual)teams.Togetaspecificjobdonemayrequireworkingtogetherwithmanycolleagues,partnersandcustomers

-Teamworker

-Comfortableindeliveringpresentationsinpersonandremotely.

篇3:云技術客戶支持工程師（韓語）職位描述與崗位職責任職要求

職位描述：

Oracle'sCloudmissionistobringitsleadingenterprisetechnologyandbusinessapplicationssoftwaretocustomers,anywhereintheworld,throughtheInternet.

OracleCloudisabroadsetofindustry-standardsbased,integratedservicesthatprovidecustomerswithsubscription-basedaccesstoOracleInfrastructureServices,OraclePlatformServices,ApplicationServicesandSocialServices,allcompletelymanaged,hostedandsupportedbyOracle.Withpredictablesubscriptionpricing,OracleClouddeliversinstantvalueandproductivityforbusinessusers,developersandadministrators.

Oracle’sCloudCustomerSuccessOrganizationisafocusedgroupofCloudCustomerSuccessexpertswhosemissionistodrivesuccessfulOracleCloudutilizationandreplenishmentthroughtheproactivemanagementofallfacetsofthecustomerengagementlifecycle.JoinoneofthemostvisibleareasofOracle’scontinuedsuccesswithCloud;thisisanexcitingopportunitytobepartof,andhelpshape,thisnewfunction.

職責描述：

負責云平臺技術支持（主要是數據庫、中間件等），直接面向亞太（韓國）客戶遠程進行解決方案的溝通。

具體如下

ReportingintotheDirector,APACTechCloudCustomerSuccessteam,basedinBeijingtheCSCwillberesponsibleforsupportingourvolumeCloudcustomerbasethroughon-lineandtelephonesupportcomplementingtherelationshipbetweenTheOracleCloudandourcustomerscorebusinessobjectivesandprioritiestherebydrivingincreasedbusinessvalueandalignmentbetweenOracleanditsvaluedcustomercommunity.

TheCustomerSuccessConsultant(CSC)willberesponsibleforsupportingcustomeradoptionthroughsuccessfulcustomeron-boardingandusageoftheirTechCloudservicecreditsviatheadoptionportalsupportedbyanetworkofpartnersprovidingimplementationservices,on-sitesupportandworkshops.TheCSCwillbethemainpointofcontactviathephoneand/oron-linechattoensurethatourvolumecustomerssuccessfullyprogressthroughtheon-lineguidedadoptionprocessresultinginrenewalandexpansionoftheirservices.TheCSCwillcollaboratewithsales,supportandpartnerstoimprovethecustomer’suseofTechnologyCloud.Thiswillincludeproblemsolving,milestonedevelopmentandreviewofimplementationplans.UltimatelythesuccessoftheroleisdrivingandsecuringahighlevelofcustomersatisfactionandensuringthatconsumptionofOracle’sCloudcontinuesinitsupwardtrajectory.

任職要求：

?GraduationinInformationTechnologyorinanyotherfieldsupportedbyaprofessionalqualificationinInformationTechnology

?4-6year’sexperienceinITpreferablywith＞2yearCloudexperience

?Proventrackrecordofproactiveproblemsolving

?AwarenessofCloudarchitecture,CloudservicesandCloudimplementationmethodology.

?GoodappreciationandknowledgeofcoreITproducts,trendsandapplicationsE.g.Infrastructure,Database,Middleware,Storage&Network.

?ShouldhavestrongtelephonyskillsforCloudadoption/support(*Preferred)

?Abletoconduct1tomanytechnologywebinars/workshopsviawebcasttools

?Expertiseinsocialmediatoolsandothermoderncommunicationmethods

?Enthusiasm,energyandabilitytoengageacustomeroverthephone

?Abilitytoworkinamulti-culturalenvironment

?Experienceinacustomer-facing,rolesuchasconsultant,salesconsulting,technicalsupport,solutionsengineerorhandsonCustomerSuccessManagerintheCloudecosystem

?Excellentcommunicationskills,externalcustomercommunication,butalsointernalcommunication,issueidentificationandtracking.

?Flexibility,thisisahighgrowthareathatrequiresagility

語言要求：

-英語讀寫良好

-韓語聽說熟練