韓語(yǔ)技術(shù)支持隆基信息技術(shù)大連大連隆基信息技術(shù)有限公司,隆基信息,隆基信息技術(shù)大連,隆基工作職責(zé)描述:

1、韓國(guó)客戶辦公系統(tǒng)helpdesk支持

2、韓語(yǔ)電話軟硬件技術(shù)支持

3、軟硬件故障排查

4、未知故障技術(shù)升級(jí)

5、遠(yuǎn)程連接技術(shù)支援

韓語(yǔ)口語(yǔ)熟練,能夠無(wú)障礙溝通,熟練使用韓語(yǔ)敬語(yǔ),熟悉韓語(yǔ)郵件書(shū)寫(xiě)格式,可以接受應(yīng)屆生,對(duì)工作經(jīng)驗(yàn)無(wú)要求。

工作經(jīng)歷或技術(shù)背景:

1、熟悉Windows操作系統(tǒng)的應(yīng)用、維護(hù)、管理

2、有韓語(yǔ)客戶電話技術(shù)支持經(jīng)驗(yàn)優(yōu)先

4、具備優(yōu)秀的問(wèn)題處理能力

6、對(duì)工作態(tài)度積極且有良好團(tuán)隊(duì)合作精神,具備較強(qiáng)服務(wù)意識(shí)和良好的客戶溝通能力

7、能夠承受一定工作壓力。

篇2:（韓語(yǔ)）云技術(shù)售前工程師經(jīng)理總監(jiān)職位描述與崗位職責(zé)任職要求

職位描述：

*職位地點(diǎn)大連

*需要韓語(yǔ)精通，有對(duì)韓項(xiàng)目經(jīng)驗(yàn)或韓國(guó)留學(xué)經(jīng)驗(yàn)為佳

*熟悉至少一種IT技術(shù)（開(kāi)發(fā)或網(wǎng)絡(luò)等）

*2年以上經(jīng)驗(yàn)都可以；

其他詳細(xì)情況請(qǐng)參考如下：

ThisvacancyisforahighlytalentedindividualtojoinOracle’sJAPACTechnologySalesConsultingCentres,deliveringPre-Salesservicestocustomersviavideo,telephoneandinteractivedigitaltools.

ThemainresponsibilityoftheCloudPlatformSalesConsultantistosecureOraclesolutionselectionthroughapreeminentengagementwithourcustomers.TheywillassistSalesRepresentatives,SalesConsultantsandPartnerstodrivethesalesofOracleIaaSandPaaSofferingsacrossSouthKorea.YouwillgettoworkwithourCustomerstoaddresstheirbusinessrequirementsbydeployingbestinclassOracleCloudsolutions.

KEYRESPONSIBILITIES:

?Deliveranoutstandingcustomerexperience

?Maintainup-to-dateknowledgeandexpertiseinOracleSolutionsdeliveringfocusedOracleSalesConsultingexpertisetohelpourcustomersunderstandthevalueofOracle’sSolutions

?Developcustomer-specificvaluepropositionshighlightingbenefitsanddifferentiatorsofOracle

?CreateanddelivercustomerpresentationsthatarticulateOracle’sSolutionsandtheirvalueassociatedtocustomer’srequirements

?Buildanddelivercompellingcustomerdemonstrationstocontributetosalessuccess

?RepresentOracleatonlinemarketingeventsrelevanttotheindustry

?OwnthefunctionalandtechnicalresponsestotenderswithhelpofthebroaderSalesConsultingteam

?CollaborateonCustomeropportunitieswithOracleSales,Pre-SalesandProductManagementcommunities.

CandidateProfile:

Thesuccessfulcandidateshouldhave:

?FluentKoreanspeakingcapabilityandworkableEnglishlevel

?Asolidunderstandingof:

-CloudmarketplaceandtheOracleCloudofferingsportfolio,aswellasspecificsofsellingandconsumptionofcloudservices

-Volumesalesbackgroundandexperiencedrivingprogrammaticcustomerengagementsthrough1:manyformats

-Strongabilitytobridgebusinesssidewithtechnicalside,articulatingbusinessvalueandbenefitsofdifferenttechnologysolutionsintermsofTCO&ROI–Credibilityatalllevels–externallyandinternally,includinglinesofbusinessandCXOs

-Knowledgearoundareassuchassoftwaredefineddatacenters&networks,nativecloud&mobileapplicationsdevelopment,migrationofOracle&non-Oracleworkloads,VMW&KVM,application&dataintegration,bigdataanalytics,cloudSecurityetc.

-Oracle’sProductandSolutionOfferingsandBusinessStrategy

-TalentManagementandProfessionalDevelopment

?CustomerEngagementSkills:

-Workexperienceinasimilarroleisanadvantage

-Excellentcommunicationskills,abletoarticulatemessagesveryclearly.Youareastoryteller

-Customerfocus:youwon’tbesatisfieduntilthejobisdonetotherightqualityforourcustomers

-Abilitytoworkin(virtual)teams.Togetaspecificjobdonemayrequireworkingtogetherwithmanycolleagues,partnersandcustomers

-Teamworker

-Comfortableindeliveringpresentationsinpersonandremotely.

篇3:云技術(shù)客戶支持工程師（韓語(yǔ)）職位描述與崗位職責(zé)任職要求

職位描述：

Oracle'sCloudmissionistobringitsleadingenterprisetechnologyandbusinessapplicationssoftwaretocustomers,anywhereintheworld,throughtheInternet.

OracleCloudisabroadsetofindustry-standardsbased,integratedservicesthatprovidecustomerswithsubscription-basedaccesstoOracleInfrastructureServices,OraclePlatformServices,ApplicationServicesandSocialServices,allcompletelymanaged,hostedandsupportedbyOracle.Withpredictablesubscriptionpricing,OracleClouddeliversinstantvalueandproductivityforbusinessusers,developersandadministrators.

Oracle’sCloudCustomerSuccessOrganizationisafocusedgroupofCloudCustomerSuccessexpertswhosemissionistodrivesuccessfulOracleCloudutilizationandreplenishmentthroughtheproactivemanagementofallfacetsofthecustomerengagementlifecycle.JoinoneofthemostvisibleareasofOracle’scontinuedsuccesswithCloud;thisisanexcitingopportunitytobepartof,andhelpshape,thisnewfunction.

職責(zé)描述：

負(fù)責(zé)云平臺(tái)技術(shù)支持（主要是數(shù)據(jù)庫(kù)、中間件等），直接面向亞太（韓國(guó)）客戶遠(yuǎn)程進(jìn)行解決方案的溝通。

具體如下

ReportingintotheDirector,APACTechCloudCustomerSuccessteam,basedinBeijingtheCSCwillberesponsibleforsupportingourvolumeCloudcustomerbasethroughon-lineandtelephonesupportcomplementingtherelationshipbetweenTheOracleCloudandourcustomerscorebusinessobjectivesandprioritiestherebydrivingincreasedbusinessvalueandalignmentbetweenOracleanditsvaluedcustomercommunity.

TheCustomerSuccessConsultant(CSC)willberesponsibleforsupportingcustomeradoptionthroughsuccessfulcustomeron-boardingandusageoftheirTechCloudservicecreditsviatheadoptionportalsupportedbyanetworkofpartnersprovidingimplementationservices,on-sitesupportandworkshops.TheCSCwillbethemainpointofcontactviathephoneand/oron-linechattoensurethatourvolumecustomerssuccessfullyprogressthroughtheon-lineguidedadoptionprocessresultinginrenewalandexpansionoftheirservices.TheCSCwillcollaboratewithsales,supportandpartnerstoimprovethecustomer’suseofTechnologyCloud.Thiswillincludeproblemsolving,milestonedevelopmentandreviewofimplementationplans.UltimatelythesuccessoftheroleisdrivingandsecuringahighlevelofcustomersatisfactionandensuringthatconsumptionofOracle’sCloudcontinuesinitsupwardtrajectory.

任職要求：

?GraduationinInformationTechnologyorinanyotherfieldsupportedbyaprofessionalqualificationinInformationTechnology

?4-6year’sexperienceinITpreferablywith＞2yearCloudexperience

?Proventrackrecordofproactiveproblemsolving

?AwarenessofCloudarchitecture,CloudservicesandCloudimplementationmethodology.

?GoodappreciationandknowledgeofcoreITproducts,trendsandapplicationsE.g.Infrastructure,Database,Middleware,Storage&Network.

?ShouldhavestrongtelephonyskillsforCloudadoption/support(*Preferred)

?Abletoconduct1tomanytechnologywebinars/workshopsviawebcasttools

?Expertiseinsocialmediatoolsandothermoderncommunicationmethods

?Enthusiasm,energyandabilitytoengageacustomeroverthephone

?Abilitytoworkinamulti-culturalenvironment

?Experienceinacustomer-facing,rolesuchasconsultant,salesconsulting,technicalsupport,solutionsengineerorhandsonCustomerSuccessManagerintheCloudecosystem

?Excellentcommunicationskills,externalcustomercommunication,butalsointernalcommunication,issueidentificationandtracking.

?Flexibility,thisisahighgrowthareathatrequiresagility

語(yǔ)言要求：

-英語(yǔ)讀寫(xiě)良好

-韓語(yǔ)聽(tīng)說(shuō)熟練