臨床支持專員ClinicalSupportSpecialist工作職責(zé)與職位要求

2024-07-29 閱讀 6789

職位描述：

SUMMARY

Thispositionisresponsibleforhandlingclinical-relatedissues,internalandexternal,forAlignTechnologyinChina.Responsibilitiesfallinthreebroadcategoriesbutmaynotbelimitedto:

1.Trainingofcustomers(internal&external)and/orspeakinginclinicalsettingsonbehalfofthecompany,

2.ClinicalSupporttocustomersespeciallyonClinCheck,attachmentandtroubleshooting,

3.Contributororreviewofclinicalcontentofdoctoreducation/marketingmaterialsandinternalclinicaleducationmaterials.

ESSENTIALDUTIESANDRESPONSIBILITIESincludethefollowing.Otherdutiesmaybeassigned.

?ManagedaytodaytaskswithinClinicaldepartment.

?ProvideClinCheckreviewandclinicalsupporttocustomerstoimprovetheirinvisalignoperationskills.

?HandleClinCheckrelatedcomplaintandtroubleshooting.

?ProvideClinicalTraining(internal)–EstablishandoverseeinternalclinicaleducationtoAlignemployees,inparticularSales,CustomerServiceandMarketing.

?RepresentAlignclinicalpresentatacademicandprofessionalAligneventstocustomers.

?Provideclinicalfeedbackstoresearchprojectandnewproductlaunchtoimproveproducts.

?WorkwithlocalspeakersinthedevelopmentofpublicationsthatcanbeusedbyATascasestudies

?Followdepartmentalprocedurestoobtain100%accuracyandcompletenessinallareas

?Obtain&maintainappropriateknowledgelevelofemployeesonproductsandprocessthroughemployeetraining&development

?Participateinassignedclinicalprojectstosupport

?Spendapproximate20-50%workingtimetotravelandsupportlocaleducationevents,customervisitortaketraining.

Additionalresponsibilities:

?Participateinproactiveteameffortstoachievedepartmentalandcompanygoals.

?Performotherdutiesasassigned.

QUALIFICATIONS

Toperformthisjobsuccessfully,anindividualmustbeabletoperformeachessentialdutysatisfactorily.Therequirementslistedbelowarerepresentativeoftheknowledge,skill,and/orabilityrequired.Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.

HighlyOrganized

ActionOriented

Takesinitiative

Resultsorientedwithprovenexperience

Independentandabletoworkautonomously

Strongtimemanagementskills

Task-oriented-Quicktorespond

ExpertinPowerPoint,Excel,Word,andoverallcomputerandcomputerorganizationalskills

ExperiencewithInvisalignIDSandClinChecksoftware

Goodcommunicationskills

EDUCATIONand/orEXPERIENCE

DDSdegreeorequivalent;CertificateofDentistryfromanaccreditedUniversity;MasterofOrthodonticsdegreeorequivalentisdesired

FluentinEnglish

WORKSCHEDULE/HOURS

Thenormalworkhoursanddaysassignedtothispositionare:Mon-Fri9:00amto6:00pm.

篇2:產(chǎn)品臨床支持崗位職責(zé)

技術(shù)支持(臨床分子產(chǎn)品)海爾施基因科技寧波海爾施基因科技有限公司,HGT,寧波海爾施基因,海爾施基因科技,海爾施職位描述:

1、為客戶提供產(chǎn)品使用方面的培訓(xùn)以及售前售后的技術(shù)服務(wù)與支持;

2、根據(jù)客戶要求進行實驗并出具報告;

3、反饋客戶使用體驗,協(xié)助改進產(chǎn)品性能.

任職要求:

1、生物技術(shù)、生物工程、分子生物學(xué)、遺傳學(xué)、醫(yī)學(xué)檢驗等相關(guān)專業(yè);

2、具有豐富的分子實驗經(jīng)驗,具有較強的溝通交流及問題解決的能力;

3、能夠適應(yīng)中長期出差。

篇3:臨床支持專員ClinicalSupportSpecialist工作職責(zé)與職位要求