職位描述：

日常營運：

1.通過指導和訓練建立有能力而強大的團隊，建立團隊精神及團隊內部溝通

2.負責每日店鋪營運以確保每日完成銷售指標

3.組織店鋪晨會，保持店鋪高度整潔

4.控制發票和滿足預算目標，管理銷售收入和備用現金

5.向辦公室及零售經理匯報費用，銷售報告及分析

6.維護店鋪陳列以確保商品的展示和品牌的形像

7.日常庫存管理

員工管理：

1.根據公司政策管理員工的表現

2.時常提供上崗培訓和指導來發展和提高銷售人員的能力

銷售指標：

1.管理，指導和鼓舞員工完成銷售目標

2.為銷售人員提供現場支持以便完成銷售目標

客戶服務和發展：

1.處理員工投訴

2.發展和維護VIP客戶

3.跟蹤和維護公司客戶信息數據

4.管理，指導和激發員工提供卓越的客戶服務以確保客戶滿意

職位要求：

1.五年以上店鋪經理經驗

2.熟悉女裝時尚及奢侈品行業，了解品牌及時尚趨勢的發展

3.具有良好的溝通技巧及人際關系

4.注重客戶服務和結果

5.積極主動，注重形象及細節

Experience:

Managementbackground

-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds.

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromStoneIsland)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.Ensureallteammembersareworkingby

篇2:店鋪店長崗位職責任職要求

店鋪店長崗位職責

崗位職責:

1、負責公司店面的指導和培訓,實現統一管理

2、做好售后服務,建立良好的客戶關系;

3.負責門店人貨場的日常維護

任職資格:

1、有一定門店店務管理能力,溝通協調能力;

2、具有親和力,較強的執行能力;

3、形象氣質佳,溝通能力強,熱愛美容日化行業,能適應調店。

4、有日化線,專業線,或商超,藥店行業經驗者優先。

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店鋪店長崗位

篇3:副店長零售店鋪崗位職責描述崗位要求

職位描述：

副店長崗位職責

1.確保員工遵守公司規定和操作流程。

2.協助店長崗位職責描述崗位要求并選擇新的銷售經理。

3.培訓銷售經理和銷售支持人員。

4.管理和培養銷售團隊，控制員工流失率。

5.根據公司標準，對員工績效進行評估，并提供可行的建議來提高和改善業績，以確保銷售額的增長。

6.維護銷售員工考勤，及時完成每月排班工作。

7.使門店運營有條理化、維護正常經營秩序。

8.根據銷售計劃制定具體銷售完成計劃。

9.每周同銷售經理進行一對一面對面交流，督導，幫助其改善業績。

10.定期主持召開銷售團隊管理會議及產品培訓例會。

11.高效推動公司的促銷活動。

12.通過拓展新的銷售渠道，不斷執行可行的營銷方案，幫助品牌吸引更多潛在顧客進店。

13.協助店長通過調查客流量，廣告和消費者反饋，建議營銷方案，以增加銷售額和市場份額。

14.主導完成門店定期盤點工作。

15.確保店鋪財產，員工及顧客在店鋪的安全。

16.在店長休假時承擔其職責，參與每日開店和閉店的工作。

17.協助處理客戶投訴問題。

18.按照標準操作流程完成各項工作任務。

19.完成上級部門要求的其他工作。

AssistantStoreManager

1.Ensuresstaffsfollowupcompany’srulesandprocedures.

2.AssistsStoreManagertointerviewandrecruitSalesManager.

3.TrainsSalesManagerandsupportstaffs.

4.Managessalesteamandcontrolsstaffturnoverrate.

5.EvaluatestheperformanceofSalesManagersaccordingtocompany’sstandardsandprovidesfeasiblesuggestionstoimproveperformanceandincreasesalesrevenue.

6.Tracksemployeetime-keepingandabsenteeism.Makethemonthscheduletable.

7.Managesandimprovesfunctionalareaperformancemeasures.

8.Makesdetailedsalesplanaccordingtosalesgoals.

9.DoesOSA&DISAweeklywitheachSalesManagerandhelpsthemtocontinuouslyimprovetheperformance.

10.Organizesweeklymeetingtolearnproducts.

11.Isresponsiblefortheeffectiveexecutionofalladvertisedeventsandpromotions.

12.Attractsmoretrafficbydevelopingnewsaleschannelsandmakingfeasiblepromotion.

13.Makemarketingprogrambasedontraffic,advertisementandfeedbackofcustomertoincreasessalesrevenueandmarketshare.

14.Leadsteamtodoinventory.

15.Ensuressafetyofstoreassets,staffsandcustomers.

16.Opensandclosesthestoreonadailybasiswhileensuringallbeginningofday(BOD)andendofday(EOD)proceduresarefollowed.

17.Assistsindealingwithcustomercomplaints.

18.Followsupstandardprocedure.

19.Completesotherassignmentsandspecialprojectsasrequested.