職位描述：

日常營運(yùn)：

1.通過指導(dǎo)和訓(xùn)練建立有能力而強(qiáng)大的團(tuán)隊，建立團(tuán)隊精神及團(tuán)隊內(nèi)部溝通

2.負(fù)責(zé)每日店鋪營運(yùn)以確保每日完成銷售指標(biāo)

3.組織店鋪晨會，保持店鋪高度整潔

4.控制發(fā)票和滿足預(yù)算目標(biāo)，管理銷售收入和備用現(xiàn)金

5.向辦公室及零售經(jīng)理匯報費(fèi)用，銷售報告及分析

6.維護(hù)店鋪陳列以確保商品的展示和品牌的形像

7.日常庫存管理

員工管理：

1.根據(jù)公司政策管理員工的表現(xiàn)

2.時常提供上崗培訓(xùn)和指導(dǎo)來發(fā)展和提高銷售人員的能力

銷售指標(biāo)：

1.管理，指導(dǎo)和鼓舞員工完成銷售目標(biāo)

2.為銷售人員提供現(xiàn)場支持以便完成銷售目標(biāo)

客戶服務(wù)和發(fā)展：

1.處理員工投訴

2.發(fā)展和維護(hù)VIP客戶

3.跟蹤和維護(hù)公司客戶信息數(shù)據(jù)

4.管理，指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確保客戶滿意

職位要求：

1.五年以上店鋪經(jīng)理經(jīng)驗

2.熟悉女裝時尚及奢侈品行業(yè)，了解品牌及時尚趨勢的發(fā)展

3.具有良好的溝通技巧及人際關(guān)系

4.注重客戶服務(wù)和結(jié)果

5.積極主動，注重形象及細(xì)節(jié)

Experience:

Managementbackground

-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds.

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromStoneIsland)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.Ensureallteammembersareworkingby

篇2:店鋪店長崗位職責(zé)任職要求

店鋪店長崗位職責(zé)

崗位職責(zé):

1、負(fù)責(zé)公司店面的指導(dǎo)和培訓(xùn),實(shí)現(xiàn)統(tǒng)一管理

2、做好售后服務(wù),建立良好的客戶關(guān)系;

3.負(fù)責(zé)門店人貨場的日常維護(hù)

任職資格:

1、有一定門店店務(wù)管理能力,溝通協(xié)調(diào)能力;

2、具有親和力,較強(qiáng)的執(zhí)行能力;

3、形象氣質(zhì)佳,溝通能力強(qiáng),熱愛美容日化行業(yè),能適應(yīng)調(diào)店。

4、有日化線,專業(yè)線,或商超,藥店行業(yè)經(jīng)驗者優(yōu)先。

微信

店鋪店長崗位

篇3:副店長零售店鋪崗位職責(zé)描述崗位要求

職位描述：

副店長崗位職責(zé)

1.確保員工遵守公司規(guī)定和操作流程。

2.協(xié)助店長崗位職責(zé)描述崗位要求并選擇新的銷售經(jīng)理。

3.培訓(xùn)銷售經(jīng)理和銷售支持人員。

4.管理和培養(yǎng)銷售團(tuán)隊，控制員工流失率。

5.根據(jù)公司標(biāo)準(zhǔn)，對員工績效進(jìn)行評估，并提供可行的建議來提高和改善業(yè)績，以確保銷售額的增長。

6.維護(hù)銷售員工考勤，及時完成每月排班工作。

7.使門店運(yùn)營有條理化、維護(hù)正常經(jīng)營秩序。

8.根據(jù)銷售計劃制定具體銷售完成計劃。

9.每周同銷售經(jīng)理進(jìn)行一對一面對面交流，督導(dǎo)，幫助其改善業(yè)績。

10.定期主持召開銷售團(tuán)隊管理會議及產(chǎn)品培訓(xùn)例會。

11.高效推動公司的促銷活動。

12.通過拓展新的銷售渠道，不斷執(zhí)行可行的營銷方案，幫助品牌吸引更多潛在顧客進(jìn)店。

13.協(xié)助店長通過調(diào)查客流量，廣告和消費(fèi)者反饋，建議營銷方案，以增加銷售額和市場份額。

14.主導(dǎo)完成門店定期盤點(diǎn)工作。

15.確保店鋪財產(chǎn)，員工及顧客在店鋪的安全。

16.在店長休假時承擔(dān)其職責(zé)，參與每日開店和閉店的工作。

17.協(xié)助處理客戶投訴問題。

18.按照標(biāo)準(zhǔn)操作流程完成各項工作任務(wù)。

19.完成上級部門要求的其他工作。

AssistantStoreManager

1.Ensuresstaffsfollowupcompany’srulesandprocedures.

2.AssistsStoreManagertointerviewandrecruitSalesManager.

3.TrainsSalesManagerandsupportstaffs.

4.Managessalesteamandcontrolsstaffturnoverrate.

5.EvaluatestheperformanceofSalesManagersaccordingtocompany’sstandardsandprovidesfeasiblesuggestionstoimproveperformanceandincreasesalesrevenue.

6.Tracksemployeetime-keepingandabsenteeism.Makethemonthscheduletable.

7.Managesandimprovesfunctionalareaperformancemeasures.

8.Makesdetailedsalesplanaccordingtosalesgoals.

9.DoesOSA&DISAweeklywitheachSalesManagerandhelpsthemtocontinuouslyimprovetheperformance.

10.Organizesweeklymeetingtolearnproducts.

11.Isresponsiblefortheeffectiveexecutionofalladvertisedeventsandpromotions.

12.Attractsmoretrafficbydevelopingnewsaleschannelsandmakingfeasiblepromotion.

13.Makemarketingprogrambasedontraffic,advertisementandfeedbackofcustomertoincreasessalesrevenueandmarketshare.

14.Leadsteamtodoinventory.

15.Ensuressafetyofstoreassets,staffsandcustomers.

16.Opensandclosesthestoreonadailybasiswhileensuringallbeginningofday(BOD)andendofday(EOD)proceduresarefollowed.

17.Assistsindealingwithcustomercomplaints.

18.Followsupstandardprocedure.

19.Completesotherassignmentsandspecialprojectsasrequested.