健身中心常用英語(yǔ)Unit1:GREETINGS&FAREWELLSlVOCABULARYlPHRASESONTHEJOBGoodmorning.Goodafternoon.Goodevening.Welcomeback.Hi早上好。下午好。晚上好。歡迎回來(lái)。嗨。Hello.Howdoyoudo?Howareyou?Fine,thankyou,andyou?你好。你好。你好嗎很好,謝謝,你呢Fine,thanks,andyou?Good-bye.Goodnight.Good-bye.很好,謝謝,你呢再見(jiàn)。晚安。再見(jiàn)。Itwasnicetoseeyouagain.Haveagoodevening.Seeyoulater.Itwasniceseeingyou.很高興又見(jiàn)到你。晚上愉快。回頭見(jiàn)。很高興見(jiàn)到你。Haveagoodweekend.Haveasafetrip.Haveagoodday.Hopetoseeyouagain.周末愉快。一路平安。祝您愉快。希望再見(jiàn)到您。Thankyouforcoming(Thanksforcoming).Lookforwardtoseeingyouagain.感謝光臨。盼望再見(jiàn)到您。lTALKINGTOTHEGUESTStaff:Goodmorning.Mr.Smith.Howareyoutoday?Guest:Goodmorning.Jane.Imfine,thanks,andyou?Staff:Imfinetoo.Areyouchecking-outtoday?Guest:Yes,Ithinkso.Staff:Didyouenjoyyourstayhere?Guest:Yes,Idid.Staff:Ihopeourserviceistoyoursatisfaction.Guest:Sure.Imverypleasedwitheverythinghere.Staff:Thankyou.Iwishyouanicetriphomeandlookforwardtoseeingyouagain.Guest:Thankyou.Illdefinitelycometothe999Royal-Suites&TowersnexttimeIminShenzhen.lPAIRWORKFindapartnerandplaytherolesofthestaffandtheguest.UNIT2:OFFERINGHELPlVOCABULARYlPHRASESONTHEJOBAnythingIcandoforyou?IftheresanythingIcandotohelp,pleaseletmeknow.我能為您做些什么如果有我能幫忙的話,請(qǐng)告訴我。CanIhelpyou?IfIcanbeofassistance.Pleasedonothesitate.我能幫忙嗎如果要我?guī)兔?別猶豫,盡管講。Doyouneedanyhelp?Idbeverygladtohelpyou.要幫忙嗎很高興幫助你。CanIgiveyouahand?Ifyouwouldntmind.要幫忙嗎如果你不介意。Ifyoudontmind.Ifitsnotrouble如果你不介意。如果不麻煩的話。Theresnohurry.Pleasetakeyourtime.不著急。不著急。Goingup?Goingdown.上樓嗎下樓。lLISTENTOTHECONVERSATIONStaff:E*cuseme,MayIhelpyou?Guest:Yes,Imlookingformylocker.Staff:MayIknowyourlockernumber,please?Guest:Yes,mylockernumberis018.Staff:Thatsattheotherendofthecorridor..Followme.Please.Illshowyoutoyourlocker.Guest:Thankyou.Itsverykindofyou.Staff:Itsmypleasuretoserveyou.Pleaseenjoyyourstay.Guest:Yes.Iwill.*************Staff:Goingup,sir?Guest:Yes.Staff:Watchyoursteps,please,theflooriswet.Guest:OK,thankyou.Staff:Yourewelcome.lPAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.Theguestwantstofindtheswimmingpool.UNIT3:INTHERECEPTIONⅠlVOCABULARYlPHRASESONTHEJOBGoodmorning/afternoon/evening,Sir/Madam/Miss.先生/女士/小姐,早上好/下午好/晚上好,歡迎光臨健身會(huì)。Areyougoingtoswimorbody-fit?請(qǐng)問(wèn)您是來(lái)游泳還是健身呢Areyoutheguestofourhotel,Sir?請(qǐng)問(wèn)您是住在酒店的嗎Couldyoupleaseshowusyourroomcardtoregister?/Couldyoupleaseshowusyourmembercardtoregister?請(qǐng)出示您的房卡登記一下好嗎/請(qǐng)出示您的會(huì)員卡登記一下好嗎Couldyoupleasesignyournamehere?請(qǐng)您在這里簽上您的名字好嗎Doyouneedthesafe-depositservice?您需要貴重物品保存服務(wù)嗎Thisisthekeytothelocker。Pleasekeepitwell.Lockerroomisoverthere.Ladysisintherightandgentlemensisintheleft.這是您的更衣柜鑰匙,請(qǐng)妥善保管,男更衣在左邊,女更衣室在右邊。Theswimmingpoolandtheequipmentarefreeforourhotelguests.我們這里房客是免費(fèi)使用游泳池和健身設(shè)施。Youcanenjoyyourselfherefrom7:30amto24:00.我們的營(yíng)業(yè)時(shí)間是從早上7:30至凌晨24:00時(shí)結(jié)束。Wesupplythebathtowel,shampoo,bathfoamforfree.我們這里提供免費(fèi)的浴巾、洗發(fā)液、沐浴液。Wesupplyservicetotheourhotelguestsandtheclubmembersandtheirfriends.我們這里只接待酒店房客和會(huì)員及會(huì)員朋友和房客朋友。lTALKINGTOTHEGUESTStaff:Goodmorning.WelcometoHearthClub.Areyougoingtoswimorbody-fit,Sir?Guest:Imgoingtoswim,maybedosomebody-fitthenStaff:Areyouourhotelguest,Sir?Guest:No,ButImtheclubmemberStaff:Couldyoushowusyourmembercardthatwecanregisterforyou.Guest:Hereyouare.Staff:Thankyou.Staff:Coldyoupleasesignyournamehere?Guest:Ok.Staff:Thankyou..Iwishyouhaveagoodtimehere.lPAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.UNIT4:INTHERECEPTIONIIlVOCABULARYlPHRASESONTHEJOBHowmuchisthemembercard?/Howtogetone?請(qǐng)問(wèn)您這里會(huì)員卡是多少錢(qián)一個(gè)(怎么辦理)Themembercardonlyforgymorforswimis700for30timesandavailablein3month.Themembercardforgymandswimis900for30timesandavailablein3months辦理健身會(huì)員卡30次700元有效期為三個(gè)月;辦理游泳會(huì)員卡30次700元有效期為三個(gè)月;辦理健身和游泳卡900元30次有效期三個(gè)月。WehaveawarnmassagePool,Thetemperatureis36ºC我們有一個(gè)溫水按摩池,水溫是36度。Thedepthofthebigpoolis1.4m大池水深都是1.4米Couldyoutellmethetemperatureofthewater?Thedepthofthepool?請(qǐng)問(wèn)水的溫度是多少度請(qǐng)問(wèn)泳池水深是多少米E*cuseme,Imafraidyoucannotgointotheswimmingpool.whilewearingthehardsoleshoesslippersareallowed對(duì)不起,您不能穿硬底鞋進(jìn)入泳池,我們要穿拖鞋才可以進(jìn)入泳池。Couldyoutellmehowmuchisthebathingsuit/Bathingtrunks?請(qǐng)問(wèn)泳褲(泳衣)賣(mài)多少錢(qián)一件Thepriceisdifferentbathingsuitis85andbathingtrunksare100.泳衣、泳褲有不同的價(jià)格,泳衣有85元(RMB)一件,泳褲100元(RMB)HowmuchistheSunOil?RMB80abottle.請(qǐng)問(wèn)防曬油賣(mài)多少錢(qián)一瓶一瓶是售價(jià)180元。Howmuchistheswimmingglasses?RMB85.請(qǐng)問(wèn)游泳鏡售價(jià)多少錢(qián)賣(mài)85元一幅。lTALKINGTOTHEGUESTStaff:GoodafternoonSir?Guest:Goodafternoon.Iwanttobethememberofhearthclub.Couldyoutellmethedetails?Staff:Ok,Wehave3kindofcards,Oneisonlyforswimming,Oneisonlyforbody-fittingandtheotherisforboth.Thecardonlyforswimmingorfittingis700for30timesandavailablein3months.andthecardforbothis900for30timeandavailablein3monthstoo.Guest:Isee.Whataboutthewatertemperatureanddepthofthepool.Staff:Wehaveawarmmassagepool,andthetemperatureis36ºC.Thedepthofthebigpoolis1.4meter.Wouldyoulikemetoshowyouourclub?Guest:Ok,thankyou.Staff:Thisway,please.lPAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.UNIT5:INTHESWIMMINGPOOLlVOCABULARYlHRASESONTHEJOBCouldyougivemeabathtowel?Ok/Certainly,Waitforamomentplease.可以拿一條浴巾給我嗎可以。MayIordersomethingtodrinkoreat?Yes,Whatwouldyouliketoorder?請(qǐng)問(wèn)你們這里可以點(diǎn)東西吃嗎可以,先生您需要點(diǎn)什么呢Acupofcoldcoffeeandacoke.Ok,Waitforamomentplease.一杯凍咖啡和一罐可樂(lè),好的,請(qǐng)稍后。MayIsmokehere?Yes,Illtaketheashtrayforyou.請(qǐng)問(wèn)這里可以抽煙嗎可以,我給你拿煙盅。Whatstimenow?Its10:20.請(qǐng)問(wèn)現(xiàn)在幾點(diǎn)了現(xiàn)在10點(diǎn)20分。Sir/Miss,E*cuseme,Thehealthclubwillbeclosedin5min.先生/小姐,對(duì)不起,還有5分鐘我們到下班的時(shí)間了。Tillwhattimeareyouopen?Weareopentill….pm..你們何時(shí)關(guān)門(mén)我們營(yíng)業(yè)一直到。。。點(diǎn)。Ourswimmingpoolisopentill…pm..Wehavebathtowelsandslippersforyou.游泳池一直營(yíng)業(yè)到。。。點(diǎn)。我們?yōu)槟峁┰〗砗屯闲hisway,please.Sir/Miss.E*cuseme,theHealthClubwillbeclosedin5minutes.請(qǐng)這邊走。先生/小姐,對(duì)不起,還有5分鐘我們就下班了。Letmeshowyoutothelockerroom.Thewaterstemperatureis38℃(thirty-eightdegreescentigrade)讓我?guī)礁率摇Ｋ疁厥?8度。Thedepthis1.4meters.Itswarmwater.Itsfreeofcharge.水深是1.4米。是暖水。這是免費(fèi)的。lTALKINGTOTHEGUESTStaff:WhatcanIdoforyou,Sir/Madam?Guest:Couldyougivemeabathtowel?Staff:Ok/Certainly.Waitforamoment,please.Staff:Sir/Madam,thisisyourbathtowel.Guest:Thankyou.Bytheway,mayIordersomethingtodrinkoreat?Staff:Yes.Whatwouldyouliketoorder?Guest:Acupofcoldcoffeeandacanofcoke.Staff:Ok/Certainly.Waitforamoment,please.Guest:MayIsmokehere?Staff:Yes.Illtaketheashtrayforyou.Guest:Whatsthetimenow?Staff:Its10:20.PAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.UNIT6:INTHEGYMlVOCABULARYlPHRASESONTHEJOBE*cuseme,Sir/Miss,Itsmotallowedtogointhegymwearingbathingsuit/trunks.先生/小姐,對(duì)不起,你不能穿泳衣/泳褲進(jìn)入健身房。Youcandoe*ercisesingymifyouputonthesportsshoesandsuits.你需要換好運(yùn)動(dòng)鞋及運(yùn)動(dòng)衣才可以到健身房運(yùn)動(dòng)。Couldyougivemeatowel?可以給我一條毛巾嗎Wepreparedallkindsofmachineforyou.我們?yōu)槟鷾?zhǔn)備了很多運(yùn)動(dòng)器具。lTALKINGTOTHEGUESTStaff:GoodmorningSir?Guest:Goodmorning.Staff:(seetheguestwearingthebathsuit).Didyouhaveagoodtimeintheswimmingpool.Guest:Yes.Itsnice.AndIwanttodosomee*erciseshere.Staff:Imsorry,Sir.Bathtrunksarenotallowedtogoingym.Youdbetterputonyousportssuitsandshoes.Guest:Ok,Illgotothechangingroomandcomebacklater.lPAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.

篇2:客服人員(英語(yǔ)坐席)崗位職責(zé)范本

1.受理外籍客戶日常報(bào)案、咨詢。

2.電話回訪外籍客戶。

3.外籍客戶投訴受理與解決。

4.客服部的其他日常工作。

篇3:英語(yǔ)教師工作崗位職責(zé)

以下是一則英語(yǔ)教師崗位職責(zé),教各位英語(yǔ)教師掌握自身的崗位職責(zé),希望大家從中有所收獲,掌握教師崗位職責(zé)。

1.負(fù)責(zé)英語(yǔ)教學(xué)工作。

2.在教學(xué)中認(rèn)真貫徹黨的教育方針,遵紀(jì)守法,在英語(yǔ)教學(xué)中引導(dǎo)學(xué)生正確地學(xué)習(xí)和對(duì)待西方文化。

3.根據(jù)課程教學(xué)大綱認(rèn)真?zhèn)湔n,嚴(yán)格執(zhí)行教學(xué)計(jì)劃,科學(xué)安排英語(yǔ)教學(xué)的進(jìn)度,按照學(xué)院和系部要求進(jìn)行英語(yǔ)課的講授、指導(dǎo)、輔導(dǎo)、答疑、考試、考查等各個(gè)環(huán)節(jié)。

4.努力鉆研業(yè)務(wù),不斷更新知識(shí),提高自身英語(yǔ)的聽(tīng)說(shuō)表達(dá)和實(shí)際應(yīng)用能力,改進(jìn)教學(xué)方法,提高教學(xué)水平。

5.運(yùn)用先進(jìn)的教育方式方法培養(yǎng)學(xué)生英語(yǔ)的應(yīng)用能力,可以選用或編寫(xiě)適合我院學(xué)生使用的材料鍛煉學(xué)生的閱讀能力,可以通過(guò)演講比賽、朗誦比賽、英文歌詠比賽、外語(yǔ)角等形式培養(yǎng)學(xué)生外語(yǔ)的聽(tīng)說(shuō)表達(dá)、交流能力。

6.結(jié)合實(shí)踐對(duì)學(xué)生進(jìn)行警務(wù)英語(yǔ)的訓(xùn)練,并進(jìn)行長(zhǎng)期的警務(wù)英語(yǔ)學(xué)習(xí)研究。

7.加強(qiáng)英語(yǔ)教學(xué)工作的對(duì)外交流,開(kāi)展學(xué)科的科研工作,推動(dòng)教學(xué)工作取得不斷進(jìn)步。

8.完成本部門(mén)領(lǐng)導(dǎo)交辦的其他工作任務(wù)。