臨床專家工作職責與職位要求
職位描述：
職責描述：
工作職責：
1、負責產品售后的臨床培訓，包括臨床應用演示講解、用戶操作指導、編寫臨床應用培訓報告等；
2、負責搜集行業產品信息及臨床應用需求信息并形成分析報告，參與產品研發的臨床應用測試，并提出改進建議。
3、負責臨床資料和樣片的提供、臨床應用培訓教材的編寫及培訓實施，為銷售提供技術支持。
職位要求：
1、本科以上學歷，醫學影像、臨床等相關專業，2年以上相關工作經驗；
2、熟悉醫學影像設備的產品性能，具有2年以上相關產品的操作經驗或臨床診斷經驗；
3、具有良好的表達能力，文檔寫作能力，善于溝通；
4、能適應經常出差；
5、有醫師證優先考慮。
篇2:產品臨床專家崗位職責
亞太區域臨床應用專家-SY產品(影像)西門子醫療系統西門子醫療系統有限公司,西門子醫療,西門子醫療系統,西門子職責描述:
Productapplicationservice,supportandmonitoring
Responsiblefor2ndlevelincidentsupport(and/or1stLevelincidentsupportforclinicalapplicationrelatedfunctions)bytelephone,ticketsystem,e-mailand/oronsitetolocalservicepersonal,mainlyintheresponsibletimezone.
Responsibility/Tasks:
1.Lead/participatetheintroductionofnewproductswithintheregion,ifrequestedanddemonstratehighdegreeofClinical/ScientificexpertiseforrelevantmodalityaspectsofdesignatedSiemensHealthcareproducts.
2.Receivetelephone,emailandGSMSnotificationandtakenecessaryactionbyusingproblemsolutiontechniques,settingprioritiesandasrequired,followthecomplainthandlingandescalationguidelineswithpromptattentiontointernalandexternalrequests,toescalateproblemstoHSC.
3.Analysisoftheincidentwithhelpofthelocalapplicationspersonnel,remotediagnostic,dataanalysisandtheknowledgedatabase.
4.TakenecessaryactionanddocumentitallintheServiceticketingsystemwiththenecessaryfollowupaction.
5.Responsibleforcustomersatisfactionofthemodality,demonstratingproactiveattitudeandactionstooptimizeperformanceandtheirperception(e.g.proactivecheckingofhigh"costinstruments"anddevelopingspecificactionplans).Developandmaintainrelationshipswithtopcustomersandopinionleaders.
6.StartescalationtotheCSHeadquarterSupportCenter(problemmanagement)withconsiderationoftheescalationguideline.
7.Onrequestofthelocalserviceorganizationperformon-sitesupport.
8.Documentationofthesolutionandproposenewcasestotheknowledgedatabase.
9.LeadregularregionalteleconferencesandregularlyparticipateinglobalorregionalconferencecallsandorExchange/Focusmeetings.ActivelytransferapplicationsknowledgeintoandaroundRSCsupportteamtokeepawell-balancedskillsprofilethusmaintainingahighqualityofservice.
10.AsrequiredandonbehalfofProductEducation,performInitialand/orAdvancedTrainingforCustomersand/orFieldApplicationspersonnelalikeonsiteandinformalclassroomsettings,andleadRegionalWorkshops.
11.ContributetoachievingtheMission,Values,andVisionofthecompany.MaintainatalltimesstrictcompliancetoethicalprinciplesandHealth,Safety,andQualitynormsofthecompany.
12.Proactiveandreactivecompilationandevaluationofstatisticsandissueofadequatereportsconcerningerrorsandproblemsinregardtotheapplicationssupportoftheproduct,withcorrespondinginteractionwithHQProductSupportforproductandsystemsimprovement.
Competence
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods
?Verygoodclinicalworkflowknow-howforthecorrespondingmodality
?Goodinterpersonalskills,professionalattitude,excellentteamworkandorganizationalskills
?GoodtelephoneandEnglishcommunicationsskills,bothwrittenandoral
?abletoidentifyprioritiesandderive/decidethenecessaryactions
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Focusingonthecustomer’sperspectivewhensettingprioritiesandtakingaction;
?Implementingservicepracticesthatmeetthecustomers’andownorganization’sneeds
?Collaboratingeffectivelywithindividualswithdiversebackgrounds,cultures,styles,abilities,andmotivation
Education/Experience:
?>3years’experienceinApplicationsSupportenvironment,orasclinical/scientificapplicationsspecialistoncustomersystemsforrelevantmodality.
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods.
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Aclinicaloruniversitydegreeindiagnostics/radiologyorequivalentinarelevantlifesciencesubject,orequivalenteducationandworkexperience
篇3:ClinicalPathologistDirector臨床病理診斷專家工作職責與職位要求
職位描述：
TheDirector,Pathologistisaccountablefor-
?Responsibleforroutinemicroscopicreviewandinterpretationbasedonslide/imageexaminationtosupportAPproduction,validationandqualitymanagementactivitiesinatimelymanner.
?Majordutiesinvolves,butnotlimitto,histopathologic,immunohistochemical,FISHandmorphomecticevaluationandreport;microscopicpreparationofslidefordownstreammolecularpathologyanalysisasneeded.
?FluentcommunicationinspeakingandwrittenEnglish.
?Participatesincompliance-drivenactivitiesrelatedtoAPserviceasneeded,includingbutnotlimittoexternalaudit/inspectionfromclient,regulatoryandaccreditationorganizationaswellasinternalauditforthispurpose.
?Participateinalltheinternal/externaltrainingorcontinuouseducationwhichpertainstomicroscopicexaminationandinterpretation.
?Communicatethesignificanceofpathologicalfindingstomanager,PMandotherrelatedindividuals.
?ProvideconsultationsaboutthemedicalsignificanceofAPlaboratorydata.Interpret,correlateandcommunicatelaboratorydatatoclinicaltrialsponsors.
?PerformtestingandqualitycontrolproceduresasperCovanceClinicalTrialsQualityAssuranceguidelines.
?Provideconsultationstoensurepreparationsofthetissuesamplesmaintainhighqualitystandards.
?Assistinallqualitycontrolandqualityassuranceprogramsforanatomicpathology.
?Complywithallsafetyregulationsandpoliciesastheyrelatetothelaboratoryenvironment.
?EnsureallbiohazardouswasteishandledinamannerthatcomplieswithCovanceCentralLaboratoriessafetyandenvironmentalpolicies.
Education/Qualifications
?FormalTraining/EducationinPathologywithmedicalsciencebackground.
?BoardcertifiedoreligibleinPathology.
?Demonstratedrecordofaccomplishmentsincludingrelevantworkhistoryinacademic,privatepractice,orcommercialenvironments.
?Goodverbalandwrittencommunicationsandtimemanagementskills
?Analytical,creativeandworkswellinateamenvironment.
?Possessbasiccomputerskillstoincludebutnotlimitedtoword,excelanddataentry.
Experience
?5yearsormorepathologyexperience(Pathologydepartmentinhospitalispreferred).
?2yearsormorerelevantscientificexperienceinhistopathology,immunohistochemistry,cytopathologyandotherpathologylaboratorytechniques.
Covanceiscommittedtodiversityintheworkplaceandisanequalopportunityemployer(Minority/Female/IndividualwithDisability/Veteran/SexualOrientation/GenderIdentity).Yourconfidentialityandprivacyareimportanttous.