職位描述：

1.協(xié)助經(jīng)理完成店鋪日常營運(yùn)工作

2.完成銷售指標(biāo)

3.客戶關(guān)系管理

4.維護(hù)視覺成列與店鋪環(huán)境使其與品牌形象一致

5.處理客戶投訴與問題

6.幫助銷售人員解決店鋪相關(guān)問題

7.負(fù)責(zé)相關(guān)報(bào)告

8.制服管理

9.商品數(shù)量的控制及跟進(jìn)

崗位要求：

1.2年以上店鋪主管或資深銷售工作經(jīng)驗(yàn)

2.需有零售行業(yè)相關(guān)經(jīng)驗(yàn)

3.良好的溝通及人際關(guān)系

4.良好的客戶服務(wù)技巧

5.積極主動(dòng)，注意細(xì)節(jié)

6.有一定的電腦知識(shí)

Experience:

Managementbackground

-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds.

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromThomBrowne)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutThomBrowneasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheThomBrowneChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheThomBrowneFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheThomBrowneguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.Ensureallteammembersareworkingby"Thefulltreatment"

13.FollowsetseasonalplanningprovidedbyThomBrowne

篇2:一線奢侈品牌店鋪銷售主管SalesSupervisor崗位職責(zé)

某一線奢侈品牌招聘店鋪銷售主管Supervisor職位描述:

a.協(xié)助店長完成店鋪的銷售和非銷售目標(biāo)

b.承擔(dān)部分店長所授權(quán)的店內(nèi)的日常管理工作,保證店鋪的良好運(yùn)營;并在銷售過程中,為團(tuán)隊(duì)成員提供必要的監(jiān)督和指導(dǎo),保證銷售團(tuán)隊(duì)提供符合旗艦店標(biāo)準(zhǔn)的客戶服務(wù)

c.建立和維護(hù)良好的客戶關(guān)系,使用專業(yè)的方式和技巧向客戶傳達(dá)品牌的知識(shí)和信息。

d.在日常工作中,為團(tuán)隊(duì)成員提供培訓(xùn)和指導(dǎo),保證銷售團(tuán)隊(duì)按照公司的標(biāo)準(zhǔn)運(yùn)營政策和運(yùn)營流程操作

e.協(xié)助店長監(jiān)督店鋪庫存管理

f.協(xié)助店長做好店鋪商品陳列工作

g.經(jīng)過授權(quán),在店長不在時(shí),行使店長的部分管理職責(zé)。

職位要求:

35年年以上相關(guān)零售行業(yè)工作經(jīng)驗(yàn)

良好的英語閱讀和溝通能力

能夠熟練運(yùn)用MicrosoftOffice電腦操作軟件

具有團(tuán)隊(duì)管理經(jīng)驗(yàn)

良好的組織能力和邏輯思維能力

良好的溝通能力和客戶服務(wù)技巧

注重團(tuán)隊(duì)合作

工作認(rèn)真嚴(yán)謹(jǐn)

有責(zé)任心有耐心

誠實(shí)守信

協(xié)調(diào)能力強(qiáng)

工作熱情

有較好的發(fā)展?jié)摿蛯W(xué)習(xí)能力

篇3:StoreSupervisor店鋪主管崗位職責(zé)

店面主管

協(xié)助店長管理店鋪營運(yùn):保持賣場整潔,美觀;確保達(dá)到銷售和客戶目標(biāo)。

領(lǐng)導(dǎo)并激勵(lì)團(tuán)隊(duì),一直保持一種積極和愉快的工作氛圍。

能夠獨(dú)立處理店鋪日常突發(fā)事件。

要求1年以上女裝或化妝品行業(yè)零售終端店鋪管理經(jīng)驗(yàn)。

形象大方,性格開朗,熱愛服裝行業(yè),有良好的時(shí)尚敏感度。

待遇優(yōu)厚,入職即享受5險(xiǎn)一金(含住房公積金),法定公休,帶薪年假。