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產品研發支持崗位職責

2024-07-28 閱讀 9894

研發軟件產品部支持工程師上海藝賽旗軟件股份有限公司上海藝賽旗軟件股份有限公司,藝賽旗,藝賽旗崗位職責

1.負責支持技術部門完成關鍵項目

2.協助研發做好相關的需求調研

3.參與部分python研發工作

4.參與公司重大項目的現場實施。

5.做好對其他部門的二線支持

6.對銷售和技術部門做好良好的產品支撐和溝通

任職要求

1.大學本科以上學歷;

2.計算機相關專業三年以上工作經驗;

3.了解Python語言,有Python使用或編程經驗優先;

4.有項目管理經驗優先;

5.有售前售后經驗優先;

6.具備良好的文檔撰寫能力,熟悉MS-Office、PowerPoint、VISIO、PROJECT等工具軟件;

7.具備解決問題的能力,有志于研究工作優先。

8.有志于向產品經理職業方向發展者優先。

篇2:研發技術支持崗位職責研發技術支持職責任職要求

研發技術支持崗位職責

崗位職責:

1.熟悉光伏逆變器產品的原理,性能,協助銷售人員溝通確認客戶的技術需求,技術相關的問題的應答和澄清;

2.根據客戶技術要求,作出解決方案,對逆變器&儲能系統作出軟硬件調整和修改;

3.協助完成產品及銷售工作,為完成銷售目標進行相關的客戶關系協調;

4.給銷售人員、售前、售后人員提供深度技術支持和培訓;

5.對接研發,提出機型整改方案并跟蹤實施,給規劃產品戰略發展方向和制定產品的策略提供建議和改進計劃;

6.上級安排的其他工作。

崗位要求:

1、電氣工程及其自動化專業或電力電子專業,本科或以上學歷,2年以上逆變器研發經驗;

2、了解并網逆變器或儲能逆變器基本拓撲以及常用控制方法;

3、了解通信電源或充電模塊基本拓撲以及常用控制方法;

4、了解電源系統EMC/EMI設計;

5、熟練使用Mathcad,AltiumDesigner等EDA軟件;

6、熟悉電源系統的常用指標,熟悉測試方法。

篇3:研發支持經理崗位職責研發支持經理職責任職要求

研發支持經理崗位職責

R&DManager/研發經理/研發工程師/技術支持經理CustomerRelationshipManagement

?Designsandimplementssolutionstodelivercontinuousimprovementandissueresolution

?Servesasatrustedandknowledgeableresourcefortechnicalchangemanagement

?Bethekeycontactfortechnicalissues,andwherenecessary,escalateanissuetotheappropriateparty/s

?MastertheKeycustomer’sinternalprocessandprocedureforproductchange&approval,foodsafetyandqualitystandard,complaintresponseetcandunderstandthekeystakeholdersfromthesekeycustomers.

DevelopandMaintainKnowledge

?DevelopandmaintainadeepunderstandingoftheProductTechnicalfunctions/processesandbusinessinterfacesthatsupporttechnicalmarketservicingactivities

?Hasasoundtechnicalunderstandingoftheproductlifecyclesformilk,softserve,cream,cheeseetc.andcontinuouslydevelopatechnicalunderstandingofallproductgroups

?Developcustomer(internalandexternal)relationships/knowledgetoassistinexecutionofrole

TechnicalServiceandNewProductDevelopment

?Leaddaytodaytechnicaldeliveryofinnovationprojects

?ReviewtheMasterFormulaandtheNIPwiththeGlobalInnovationteam,tobeabletocreatetheMasterFormulainthefuture.

?Totakeinitiativetodrivethecostoptimization

?Studytheconsumeinsight,understandtheconsumeneeds,toidentifytheopportunitiesbycollaborationwithsalesandmarketingteam.

?Ensureappropriateprocessesandchecksareinplacetoenableproducttoarrivein-market,consumerready.

?Identifyandleadopportunitiesforcontinuousimprovementstooptimizetheproductandpackagingcosts

CapabilityDevelopment

?Strengthenteam’sskill,knowledgeandknow-howtosupportthebusinessgrowth

?Technicaltrainingthesalesandmarketingteamtodevelopappropriateproductknowledge

?Motivatetheteammemberstogeneratetheinnovationideasandtakeresponsibilities,buildaco-operative&interdependentenvironmentwithteamtodeliverymorecontributiontosupportthebusinessgrowth

?Continuallyfollowthe3yearsinnovationroadmapsforthecategoriesandensureCSAhastheNPDcapabilityandtechnologytofillanytechnologygaps,includingpeople,projectsorcapitalinvestment

?Continuousimprovement,toeffectiveBestPracticeNPDprocess

Requirement:

?RelevantDegree(infoodtechnology,Foodscience&EngineeringorDairy/ChemicalScience)

?Dairyorrelevantmajorwith5+yearsexperience

?Min5-7yearsproventechnicalexperiencegainedinafoodproductionenvironment

?Min3+GlobalQSRcustomerserviceexperience

?TechnicalserviceroleforglobalQSRcustomer

?ProvenProjectManagementexperience

?Abilitytosetcleargoalsandmeasuresofsuccessandtrackperformanceaccordingly

?Computerliterate,highlynumerateandanalytical.

?Trackrecordofdeliveringresults

?Excellentrelationshipandinfluencingskills.

?Excellentwrittenandverbalcommunicationskills

?Dairy&FoodIngredients,orFMCGindustryexperience

CustomerRelationshipManagement

?Designsandimplementssolutionstodelivercontinuousimprovementandissueresolution

?Servesasatrustedandknowledgeableresourcefortechnicalchangemanagement

?Bethekeycontactfortechnicalissues,andwherenecessary,escalateanissuetotheappropriateparty/s

?MastertheKeycustomer’sinternalprocessandprocedureforproductchange&approval,foodsafetyandqualitystandard,complaintresponseetcandunderstandthekeystakeholdersfromthesekeycustomers.

DevelopandMaintainKnowledge

?DevelopandmaintainadeepunderstandingoftheProductTechnicalfunctions/processesandbusinessinterfacesthatsupporttechnicalmarketservicingactivities

?Hasasoundtechnicalunderstandingoftheproductlifecyclesformilk,softserve,cream,cheeseetc.andcontinuouslydevelopatechnicalunderstandingofallproductgroups

?Developcustomer(internalandexternal)relationships/knowledgetoassistinexecutionofrole

TechnicalServiceandNewProductDevelopment

?Leaddaytodaytechnicaldeliveryofinnovationprojects

?ReviewtheMasterFormulaandtheNIPwiththeGlobalInnovationteam,tobeabletocreatetheMasterFormulainthefuture.

?Totakeinitiativetodrivethecostoptimization

?Studytheconsumeinsight,understandtheconsumeneeds,toidentifytheopportunitiesbycollaborationwithsalesandmarketingteam.

?Ensureappropriateprocessesandchecksareinplacetoenableproducttoarrivein-market,consumerready.

?Identifyandleadopportunitiesforcontinuousimprovementstooptimizetheproductandpackagingcosts

CapabilityDevelopment

?Strengthenteam’sskill,knowledgeandknow-howtosupportthebusinessgrowth

?Technicaltrainingthesalesandmarketingteamtodevelopappropriateproductknowledge

?Motivatetheteammemberstogeneratetheinnovationideasandtakeresponsibilities,buildaco-operative&interdependentenvironmentwithteamtodeliverymorecontributiontosupportthebusinessgrowth

?Continuallyfollowthe3yearsinnovationroadmapsforthecategoriesandensureCSAhastheNPDcapabilityandtechnologytofillanytechnologygaps,includingpeople,projectsorcapitalinvestment

?Continuousimprovement,toeffectiveBestPracticeNPDprocess

Requirement:

?RelevantDegree(infoodtechnology,Foodscience&EngineeringorDairy/ChemicalScience)

?Dairyorrelevantmajorwith5+yearsexperience

?Min5-7yearsproventechnicalexperiencegainedinafoodproductionenvironment

?Min3+GlobalQSRcustomerserviceexperience

?TechnicalserviceroleforglobalQSRcustomer

?ProvenProjectManagementexperience

?Abilitytosetcleargoalsandmeasuresofsuccessandtrackperformanceaccordingly

?Computerliterate,highlynumerateandanalytical.

?Trackrecordofdeliveringresults

?Excellentrelationshipandinfluencingskills.

?Excellentwrittenandverbalcommunicationskills

?Dairy&FoodIngredients,orFMCGindustryexperience