NOC工程師崗位職責任職要求
NOC工程師崗位職責
NOC工程師TheNOCEngineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations
Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,
network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting
SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and
Linuxbasedinfrastructureandsystems.
?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative
duties.
?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof
systems.
?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.
?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor
otherstaffmembersoftheNOCteam.
?Assistininternalcustomernetworkingissues.
?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.
Includesdocumentation,logmanagementandrespondingtoauditrequests.
?ProvidegeneralofficeITsupportasneededTheNOCEngineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations
Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,
network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting
SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and
Linuxbasedinfrastructureandsystems.
?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative
duties.
?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof
systems.
?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.
?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor
otherstaffmembersoftheNOCteam.
?Assistininternalcustomernetworkingissues.
?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.
Includesdocumentation,logmanagementandrespondingtoauditrequests.
?ProvidegeneralofficeITsupportasneeded
NOC工程師崗位
篇2:NOC運維工程師崗位職責任職要求
NOC運維工程師崗位職責
工作職責:
1.利用網管平臺實時監控云平臺系統的運行狀態,對檢測到的問題,能夠根據問題的類型、嚴重程度,及時協調跟進人員進行處理;
2.通過接收各產品業務告警電話,管理故障處理跟蹤系統的事件報告,協調相關人員完成故障的處理;
3.根據要求進行故障排查、情況收集和故障處理反饋,解決云平臺遇到的網絡、系統等多方面的問題;
4.能夠響應/處理初級網絡故障/服務器故障
任職要求:
1.目前這個崗位希望有機房運維經驗,服務器硬件相關底子的伙伴。一年以上相關工作經驗;
2.非常熟悉WindowsServer、Linux/Unix操作系統,可以快速建立常用應用環境,能夠快速判斷解決常見問題和故障;
3.了解交換機、路由器等網絡設備、TCP/IP、網絡應用協議;
4.有操作系統或網絡維護以及服務器維護經驗,有一定的網絡故障、系統故障、應用服務故障的分析調試能力優先考慮;
5.具備CCNP/CCIE/RHCE優先考慮,熟悉Linux和UNIX具有REDHAT認證優先;
6.適應7X24工作體系優先考慮,一個月4-5個夜班。
7.有過idc運維工作經驗,與服務器硬件基礎知識的優先