NOC工程師崗位職責(zé)

NOC工程師TheNOCEngineerwillproactivelymonitorandadministerallmonitoring

systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations

Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,

network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution

of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting

SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure

teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall

companystandards,policiesandproceduresbydoingthefollowingduties.

Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and

Linuxbasedinfrastructureandsystems.

?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative

duties.

?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof

systems.

?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand

outages,programimplementationsandclientrequests.

?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.

?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor

otherstaffmembersoftheNOCteam.

?Assistininternalcustomernetworkingissues.

?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.

Includesdocumentation,logmanagementandrespondingtoauditrequests.

?ProvidegeneralofficeITsupportasneededTheNOCEngineerwillproactivelymonitorandadministerallmonitoring

systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations

Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,

network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution

of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting

SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure

teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall

companystandards,policiesandproceduresbydoingthefollowingduties.

Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and

Linuxbasedinfrastructureandsystems.

?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative

duties.

?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof

systems.

?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand

outages,programimplementationsandclientrequests.

?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.

?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor

otherstaffmembersoftheNOCteam.

?Assistininternalcustomernetworkingissues.

?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.

Includesdocumentation,logmanagementandrespondingtoauditrequests.

?ProvidegeneralofficeITsupportasneeded

NOC工程師崗位

篇2:NOC運維工程師崗位職責(zé)任職要求

NOC運維工程師崗位職責(zé)

工作職責(zé):

1.利用網(wǎng)管平臺實時監(jiān)控云平臺系統(tǒng)的運行狀態(tài),對檢測到的問題,能夠根據(jù)問題的類型、嚴(yán)重程度,及時協(xié)調(diào)跟進人員進行處理;

2.通過接收各產(chǎn)品業(yè)務(wù)告警電話,管理故障處理跟蹤系統(tǒng)的事件報告,協(xié)調(diào)相關(guān)人員完成故障的處理;

3.根據(jù)要求進行故障排查、情況收集和故障處理反饋,解決云平臺遇到的網(wǎng)絡(luò)、系統(tǒng)等多方面的問題;

4.能夠響應(yīng)/處理初級網(wǎng)絡(luò)故障/服務(wù)器故障

任職要求:

1.目前這個崗位希望有機房運維經(jīng)驗,服務(wù)器硬件相關(guān)底子的伙伴。一年以上相關(guān)工作經(jīng)驗;

2.非常熟悉WindowsServer、Linux/Unix操作系統(tǒng),可以快速建立常用應(yīng)用環(huán)境,能夠快速判斷解決常見問題和故障;

3.了解交換機、路由器等網(wǎng)絡(luò)設(shè)備、TCP/IP、網(wǎng)絡(luò)應(yīng)用協(xié)議;

4.有操作系統(tǒng)或網(wǎng)絡(luò)維護以及服務(wù)器維護經(jīng)驗,有一定的網(wǎng)絡(luò)故障、系統(tǒng)故障、應(yīng)用服務(wù)故障的分析調(diào)試能力優(yōu)先考慮;

5.具備CCNP/CCIE/RHCE優(yōu)先考慮,熟悉Linux和UNIX具有REDHAT認證優(yōu)先;

6.適應(yīng)7X24工作體系優(yōu)先考慮,一個月4-5個夜班。

7.有過idc運維工作經(jīng)驗,與服務(wù)器硬件基礎(chǔ)知識的優(yōu)先